Playbooks

Reefer carrier playbook

Best approach for reefer and cold-chain carriers: independent cargo monitoring (temp, door, GPS) that complements built-in reefer units — pilot high-risk lanes, then scale to compliance exports for shippers.

Customer pitchCall qualifier
Tailor for this fleet (optional)
Reefer carrier
Cargo integrity on reefer trailers

Built-in reefer units maintain set point — K3 adds independent cargo monitoring (temp, door, GPS) with alerts to dispatch/QA and audit exports for shippers. Complements OEM telematics; does not replace the refrigeration unit.

How monitoring works (complements your reefer unit)
Step 1
Cargo sensors + GPS on the trailer

ValenSolar locates the reefer trailer; BLE temp/humidity and optional door sensor monitor cargo space. Solar-powered — no tap into reefer shore power or genset circuits.

Step 2
Platform correlates events

Temperature excursions, door opens, and dwell are tied to map position and time — not just a unit log. Dispatch and QA see one timeline for the load.

Step 3
Alerts to your ops team

Out-of-band temp, door at wrong stop, or extended dwell triggers platform alerts to dispatch or quality — not a consumer alarm desk. Escalation rules match your lane SOP.

Step 4
Audit export for shippers & regulators

Buffered logs and excursion reports support CFIA/HACCP, shipper scorecards, and insurance — independent of OEM reefer telematics export cycles.

Say this on the call

Your reefer unit keeps the set point. K3 adds independent cargo monitoring — temperature, door, and GPS on one platform. When a band breaks or a door opens at the wrong stop, your dispatch or QA team gets an alert with map context. Audit exports prove custody to shippers and regulators without waiting on OEM log downloads.

Five-step approach
Step 1
Separate the reefer unit from cargo truth

Built-in reefer refrigeration keeps set point — compressors, shore power at port, gensets on road. K3 monitors cargo-space temperature, door, and location independently. Ask what happens when the unit log says OK but the load rejects at delivery.

Ask: OEM reefer telematics today? Who finds out first on an excursion?
Step 2
Lead with correlation, not replacement

Do not pitch ripping out Thermo King or Carrier telematics. Pitch BLE + GPS that ties temp bands and door events to exact stops on Canadian lanes — winter failures, long dwell at ramps, unscheduled door opens.

Use OEM vs K3 compare table — audit trail and stop context
Step 3
Pilot high-risk lanes first

Food, produce, and pharma lanes with shipper audit clauses. ~30 min install per trailer — solar GPS plus one BLE pairing. Prove one excursion caught with map context before fleet-wide rollout.

Quote pilot size: 5–10 reefers on worst winter or port lanes
Step 4
Door and dwell close the theft + spoilage gap

Unauthorized door opens cause temp loss and cargo theft on stops. Dwell without movement visibility hides ramp detention and power handoffs. Door sensor + geofence on partner yards.

Pair cargo-door-security story when they mention theft or rejected loads
Step 5
Scale to compliance and insurance

Pharma and retail shippers ask for continuous proof — add probe placement and export format for QA. Broker and insurer programs reward verified telematics; K3 supplies data, partner sets discount.

Branch to pharma-food-compliance when CFIA or GDP comes up
OEM reefer telematics vs K3
TopicOEM reefer telematicsK3 ValenSolar + BLE
Temperature log

Unit-level log — often delayed export

BLE sensor + real-time bands with alerts

Location correlation

Temp event may lack exact stop context

Excursion tied to GPS stop, dwell, and door event

Door / tamper

Rarely integrated on older units

Door sensor correlates open events with map position

Audit trail

Separate from fleet GPS narrative

One export for shipper, insurer, and HACCP review

Rollout

Replace OEM telematics — long cycle

Pilot high-risk lanes; same hardware scales to food and pharma

Loss mode → product map
ScenarioWhat happensK3 angle
Silent temp excursion en route

Reefer unit runs but cargo zone drifts; rejection at receiver.

BLE temp bands with real-time alerts; excursion tied to GPS stop and dwell.

Door open at unauthorized stop

Theft or temp loss; OEM log may not flag door with map position.

Door sensor + GPS — alert dispatch when door opens outside approved geofence.

Port / ramp dwell

Reefer on shore power queue; ops loses track of which box is where.

ValenSolar dwell timers and yard geofences — detention and handoff proof.

Shipper audit or claim

Receiver disputes custody; separate reefer unit log and fleet GPS.

One K3 export — temp, door, location timeline for QA and broker.

Top products to lead with (ranked)
#1
ValenSolar + BLE (temp / door)
Lead with
Cargo
Compliance

Carrier value: Cargo-space temperature and door events correlated with GPS — real-time bands and stop context.

Why reefer fleets buy: OEM reefer telematics rarely ties excursions to exact map stops; this is the default reefer carrier close.

#2
ValenSolar + BLE (pharma probe)
Strong add-on
Compliance
Cargo

Carrier value: Buffered probe readings with location for GDP / HACCP audit trails.

Why reefer fleets buy: Pharma and food shippers demand continuous proof — not spreadsheet exports.

#3
ValenSolar
Strong add-on
Visibility
Theft

Carrier value: Reefer trailer GPS, dwell, and geofence — no wiring on the box.

Why reefer fleets buy: Entry tier for visibility-first fleets; add BLE when shipper asks for temp.

#4
Dashcam Plus 2.0 + Platform OBD
Niche / segment
Compliance
Visibility

Carrier value: Tractor video and behaviour on the same platform as reefer cargo data.

Why reefer fleets buy: B.C. highway units or insurer bundle — secondary to cargo integrity close.

Suggested packages (Visibility / Integrity / Compliance)
Visibility — Reefer trailer GPS

Locate reefers, dwell, and partner yards

Products: ValenSolar

Carriers starting cold chain — shipper asks where the reefer is, not temp yet

Solar GPS on every reefer trailer — ramp dwell, yard geofences, and handoff visibility without tapping reefer power.Pitch story
Integrity — Temp + door + GPS

Default close for food and general reefer fleets

Products: ValenSolar · BLE temp/humidity (TSTH1-B) · Door sensor (TSDT1-B as needed)

Reefer carriers with load reject risk, winter lanes, or shipper temp SLAs

Know when cargo temp drifts or the door opens at the wrong stop — with map and time on every alert.Pitch story
Compliance — Audit-ready cold chain

Pharma, food, and retail shipper programs

Products: ValenSolar + BLE · T-one Probe / T-Sense (lane-dependent) · Audit export

CFIA, HACCP, GDP lanes — continuous custody proof for QA and insurers

Buffered logs and excursion reports with GPS — one export for shipper audits and claims.Pitch story
Reefer discovery checklist
  • Fleet profile — reefer trailers only, or mixed dry + reefer + tractors?

  • Cargo types — produce, frozen, dairy, pharma, multi-temp?

  • OEM reefer telematics today — Thermo King, Carrier, manual, none?

  • Who responds to temp excursions — dispatch, QA, drivers?

  • Shipper audit requirements — CFIA, HACCP, GDP, retailer scorecards?

  • Worst lanes — winter Trans-Canada, port dwell Vancouver/Montreal, US cross-border?

  • Door security — theft or temp loss from unauthorized opens at stops?

  • Load reject rate and typical claim value?

  • Pilot appetite — 5–10 units on highest-risk lane?

  • Insurance or shipper mandate for verified telematics at renewal?